“I Get To!”®
Since everyone agrees on that, have you ever wondered why more time isn’t spent teaching and training tools and tips for how to attain and maintain a good one?
Just imagine what elevates when your entire team enthusiastically embraces this mindset: “I’m so grateful ‘I Get To!’®… be here today, serve my team and serve my customers.”
YEP, Absolutely EVERYTHING does!
This popular Keynote was the catalyst for Joan’s book. In his Forward, Ken Blanchard writes: “Joan and her book are fabulous! I’m getting copies of her ‘I Get To!’ book for everybody. I encourage you to do the same and to get her on your stage. Joan is the best!”
Your team will LOVE learning this simple framework to AMPLIFY their ATTITUDE for greater joy in business and life!
Authentic Customer Care©
From healthcare to retail, anyone can build beautiful buildings, buy the latest greatest technology, and have professional decorators put that big ol’ cherry on top.
But guess what? Consumer dollars prove; Nobody cares about all of that… unless it’s filled with people who consistently demonstrate they genuinely care.
Joan’s Authentic Customer Care program teaches how to engage the head, heart and hands simultaneously. Having the critical balance of care and competency allows you to enjoy raving fans who want to come back and tell their friends!
Enjoy the Serve!
Besides being proven in psychology for decades, I’ve been blessed to personally train and coach high performing individuals from around the globe in over 20 countries and seen firsthand this universal truth: We are happiest and most content with OURSELVES when we are making meaningful contributions to those around us.
As Ralph Waldo Emerson said, “It is one of the greatest compensations in this life that no one can sincerely try and help another without also helping himself.”
When we enjoy what we do, our team and customers naturally enjoy being with us. Everyone wins when each team member learns how to Enjoy the Serve!
Customized Just For YOU!
You and your meeting planners will love working with Joan. She not only “thinks outside the box”,
More Speaker Topic Options
Sensitivity Training – Team Building – Communication – Personalities – Resolving Conflicts – Respect – Appreciation
Time Management – Vision – Mission – Productivity
After the two-day
Our teams have been through a great deal of transition. Joan has done an amazing job with all of our staff (Nebraska, Idaho & Kansas.) She engages everyone, gives great and very practical tools that can be immediately implemented and makes it fun at the same time. She’s great! I don’t know what I would have done without her during our team transitions.Doug Pageler
Joan, you are a breath of fresh air. You always inspire me and everyone else who ‘Gets To’ experience your message. You make us laugh and move us. This is a message we all need to hear regularly. We are so blessed and you are one of those blessings. Thank you for sharing your message with us.Jim Everett
We were very pleased with your ability to tailor your material to the needs of our training. Your session was consistently rated the best…enthusiastic, fun, great use of humor, great information, entertaining as well as informative.Vicki Abraham
Your presentations had us in tears both with your humor and enlightening and touching stories. Your genuine and insightful ways of delivering messages are a gift to all those who have an opportunity to listen to you. Thanks for making a difference for our leadership team with a more positive perspective!Francie Aguilar
Joan and her book are fabulous! I’m getting copies of her ‘I Get To!’ book for everybody. I encourage you to do the same and to get her on your stage. Joan is the best!Ken Blanchard
That was great Joan – thank you! It was exactly what I wanted and what everyone at the event needed; a completely new and fresh perspective. It was more than I had hoped for.Neil Nelson
As I mentioned to you in person, I have been to many training sessions in my 40 years in business. Yours is the best one I have personally attended.Dick Leirz
Joan, You make a big difference to us, not only improving our
Joan, Thank you for speaking to our team…I really enjoyed your message…our team and staff appreciated it as well. It was well timed, as our team begins our tough, grinding, summer workouts.
We have been incredibly fortunate to have Joan Endicott train all our team members. One reason she is highly effective is
Interested in hiring Joan to speak at your event?
She is available for keynote speaking engagements around the world.
Please fill out the form below to get the conversation started!